The update procedure:
- Download the update file from here ("remote_fix.zip").
- Copy this file to the root of a micro SD card, or on any other external storage.
- Insert the sd card or flash drive and start the "Update & Backup" App that you will find in My Apps folder on the main screen.
- Click on "Select" button in the app, and it will scan for .zip files on all your external drives.
- Click on name of file that you downloaded on sd card, in that case "remote_fix.zip" then you will be back to previous screen.
- Make sure Wipe Data and Wipe Media are not checked, then click "Update" - not online update! Just next to "Select" button.
- At this stage it will ask you to confirm you want to “Start the OTA update”.
- Click Update, and your TV box will reboot, and start the update shortly showing the Android update animation
- Be patient, and after a while your system will reboot, update Android app, and load the Android Home Screen.
- Now your fix is applied and remote controller should work.